Terms & Conditions 

At whybuynew.co.uk we aim to be the most efficient and helpful company within our marketplace and will do everything we can to assist any queries you have that can approach by calling:
01206 863700
 
VAT is included on all purchases which means that the price you see is what you pay unless delivery charges are involved.
 
No items are supplied on a trial basis.
 
We accept all major credit and debit cards including Visa, Mastercard, American Express, Visa Electron, Solo, Delta and Switch. There are no additional charges for using any of these cards. We reserve the right to ship to only the cards holding address. We can also accept cheques from either a business or personal kind but you will have to bear in mind we work on a basis of 10 working days from the cheque arrives to dispatch the goods.

We aim to keep our stock levels accurate but in the event that an item is ordered that we have not in stock we will contact you straight away.

Items that are shipped from WhyBuyNew.co.uk are insured by our couriers.

Any delivery claims for either damaged on non-delivered items must be made within 7 days of the expected delivery date.

Terms which apply to mail order consumers as defined in the Consumer protection (distance selling) Regulations 2000.The consumer shall, subject to the terms set out in this clause, have the right to cancel on order within 7 working days from the day after the goods are delivered by the company provided we receive written notice of such cancellation.

If a consumer exercises his/her right to cancel, WhyBuyNew shall reimburse any payment made within 21 days from the date he/she gave such notice of cancellation. The consumer shall not be entitled to a repayment in the event that:-

* he/she does not take reasonable care of the goods pre or post cancellation. for the purposes of this clause, a consumer shall be deemed not to have taken reasonable care of the goods if such goods are not kept packed in their original box, with all accessories, manuals and interconnects and the internal or external packaging is damaged in any way or the goods are marked, damaged or not in the same condition in which they were sold.

The consumer is responsible for the cost in returning any unwanted items.

Deposits to hold goods are non refundable.

These terms and conditions do not affect your statutory rights.